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GENERAL

Our customer support team is available 24/7. You can contact us through acceleratusxpvtltd@gmail.com, or use the live chat feature on our website for immediate assistance.  

We strive to provide accurate and high-quality images of our products. However, please note that colors may vary slightly due to different monitor settings.

Yes, your privacy and security are our top priorities. We use advanced encryption and security measures to protect your personal information.

If you forget your password, click on the 'Forgot Password' link on the login page. Enter your registered email address, and we'll send you instructions on how to reset your password.

PAYMENT

We accept a variety of payment methods, including credit cards, debit cards, and UPI, ensuring a convenient and secure transaction process.

We utilize industry-standard encryption and secure socket layer (SSL) technology to protect your personal information and ensure a secure transaction process.

Payments can be declined for various reasons including insufficient funds, incorrect billing information, or issues with the bank.   

At this time, we do not support the use of multiple payment methods for a single purchase. Each order must be completed with one payment method. 

ORDER & REFUND

Placing an order is easy! Simply browse our website, select the items you love, and add them to your cart. Follow the checkout process to enter your details and complete your purchase securely. 

We offer a hassle-free return policy. If you're not satisfied with your purchase, you can initiate a return within 5-7 days of receiving your order. Visit our Returns page for more details. 

Unfortunately, once an order is placed, we are unable to modify or cancel it. Please review your order carefully before completing the purchase. 

If your order is eligible for cancellation and you successfully cancel it within the specified timeframe, a refund will be issued to your original payment method.